1. Commitment to Your Privacy

 

 

At Impact Coaching, Consulting & Counseling Center (“we,” “our,” “us”), your privacy is a sacred trust. We are committed to protecting your personal information and maintaining confidentiality in accordance with applicable laws and ethical standards for mental health and coaching professionals.

 

 

 

2. Information We Collect

 

 

We collect only the information necessary to provide you with quality coaching, consulting, and counseling services, which may include:

 

• Personal identification details (name, date of birth, address, contact information)

• Health and medical history, diagnoses, medications, and insurance details

• Payment and billing information

• Notes and documentation related to your sessions

• Any information voluntarily provided on forms or through communication with our team

 

 

 

 

3. How We Use Your Information

 

 

Your information is used only to:

 

• Deliver services such as coaching, counseling, or consultation

• Schedule appointments and manage communication

• Process payments and insurance claims (if applicable)

• Maintain accurate clinical and administrative records

• Comply with legal or ethical obligations (as required by law)

 

 

We will never sell or share your information with third parties for marketing or profit.

 

 

 

4. Confidentiality and Legal Exceptions

 

 

All information shared in sessions is confidential. However, confidentiality may be broken under certain circumstances required by law, including:

 

• If you express intent to harm yourself or others

• Suspected abuse or neglect of a child, elderly, or disabled person

• Court orders or legal mandates requiring disclosure

 

 

In such cases, disclosure will be limited to what is legally necessary.

 

 

 

5. Data Storage and Security

 

 

Your information is stored securely through HIPAA-compliant systems. We use industry-standard encryption, password protection, and secure communication practices to ensure confidentiality.

Physical documents are kept in locked storage and destroyed securely when no longer needed.

 

 

 

6. Communication and Electronic Privacy

 

 

We may communicate via phone, email, or secure client portals. Please note that electronic communication (such as standard email or text messages) may not always be fully secure. Sensitive or clinical details are shared only through approved, encrypted systems.

 

 

 

7. Your Rights

 

 

You have the right to:

 

• Request access to your personal records

• Request correction of inaccurate information

• Withdraw consent for certain uses (where applicable)

• Receive a copy of this privacy policy at any time

 

 

To exercise your rights, please contact us at:

 [Insert your business email]

 [Insert your business phone number]

 

 

 

8. Changes to This Policy

 

 

We may update this Privacy Policy occasionally to reflect changes in law or business practices. The updated version will always be posted on our website with a revised effective date.

 

 

 

9. Questions or Concerns

 

 

If you have any questions about this Privacy Policy or your personal information, please reach out directly:

 Impact Coaching, Consulting & Counseling Center LLC

 impactccccenter@gmail.com

 (804) 243-4939